Questions clinic owners ask

What does WIPS Tech do?

We help clinics work out what a manual workflow costs each month, then fix it with the simplest tool that does the job. Sometimes that is linking two tools, sometimes a fixed automation, and sometimes an AI agent. After it is built we check it every month.

Who is it for?

Dental and medical clinics, and beauty and aesthetic clinics, in Lebanon. Most have a small front-desk team and run bookings through WhatsApp, a schedule and a spreadsheet.

Does my clinic need AI?

Often not. Many problems are solved by connecting two tools or by a simple rule that runs by itself. We use an AI agent only when a task needs a decision that changes from case to case, such as rebooking around a cancellation.

What is TIFDA?

It is how we decide which task to fix first. Time, Impact and Frequency are scored 1 to 5 and added. Documented and Available data are scored 0 or 1 and multiplied. If the process is not written down or the information is not available, the score is zero and we fix that first.

What happens in the free session?

It takes 45 minutes, in Arabic or English. We choose one workflow and calculate what it costs the clinic each month using your own numbers. You keep the calculation whether or not you go further.

Can we work in Arabic?

Yes. The free session and every meeting can be in Arabic or English, and anything your patients see, such as reminders and replies, can be written in Arabic, English or both.

What does it cost?

The session is free. Assessing one workflow costs $500. Builds and monthly care are quoted after the assessment, because the price depends on the tools you already use.

How long does it take?

The free session takes 45 minutes. After that, we agree the time for the assessment and for any build with you in writing before we start, because it depends on the workflow and the tools you already use.

Have you worked with clinics before?

We do not have a published clinic case study yet. WIPS Tech was founded in January 2026. The one result we can show is from NTM, the contracting company our founder directs, and you can check it yourself on the case study page.

Do I have to replace my clinic software?

No. We build around the tools you already use. If your software already does what you need, we will tell you to switch that feature on.

What happens to patient information?

Before any build we agree in writing which information it may read. Anything involving money or clinical details is approved by a person at the clinic before it is sent. The AI does not give medical advice.

Do you run adverts or find new patients?

We help your clinic be found on Google and by AI assistants, and we help bring existing patients back. We do not send cold messages to people who are not your patients. Professional bodies set rules on how clinics may advertise, and we work within what yours allows.

How do I start?

Request a free session on the contact page, or message us on WhatsApp at +961 71 470 559. We reply within one business day to arrange a time.

Question not answered here?

Ask on WhatsApp or request the free session.